Last updated: March 2026
Scope. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our healthcare RCM, billing, and related services.
Information We Collect. Practice and provider details, patient-related billing data, claims and payment data, technical and usage data.
HIPAA & PHI. We process protected health information (PHI) as a business associate under HIPAA. We implement administrative, physical, and technical safeguards and sign BAAs upon request.
Use of Information. To provide services, process claims, improve our software, secure our systems, and meet legal obligations.
Sharing. With payers, clearinghouses, and service providers under duty of confidentiality; as required by law; during corporate transactions with appropriate protections.
Security. Encryption in transit, access controls, logging, and least-privilege policies.
Data Retention. Retained as required by law, contractual obligations, or legitimate business needs, then securely deleted or anonymized.
Your Rights. Depending on your jurisdiction: access, correction, deletion, restriction, portability, and objection rights. For HIPAA rights, contact the Covered Entity (your provider).
International Transfers. Where applicable, transfers use appropriate safeguards.
Contact. For questions or requests, use the Contact section on our website.